tarung Privacy Policy
This page describes what we collect when you use tarung and how we keep that data protected. We at tarung take your privacy seriously—we collect only the information necessary to operate our platform, process your payments, and comply with local law. We do not sell your data to third parties.
Our privacy practices apply to all users of tarung, regardless of where you access the platform from. If you are in a jurisdiction where data protection laws are stricter than ours, those laws may provide you with additional rights. We encourage you to read this policy in full and contact us if you have questions.
This policy covers what data we collect, how we use it, who we share it with, how long we keep it, and your rights regarding your information.
What Data We Collect on tarung
We collect data in three categories: account information, transaction data, and behavioural data. When you register on tarung, we collect your full name, date of birth, email address, phone number, and residential address. We use this information to verify your identity, prevent fraud, and comply with anti-money-laundering regulations.
We also collect government-issued ID information (passport, national ID, or driver's license) and proof of address (utility bill, bank statement, or rental agreement) during our Know Your Customer (KYC) verification process. This is required before you can make your first deposit on tarung.
Transaction data includes all deposits, withdrawals, bets, game plays, and account balance changes. We record the date, time, amount, payment method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment), and outcome of each transaction. This data helps us detect fraud, settle disputes, and comply with financial reporting obligations.
Behavioural data includes your login history, the games you play, the markets you bet on (Liga 1, Piala AFF, Champions League, Mobile Legends, Free Fire), your session duration, and your device information (IP address, browser type, operating system). We use this data to improve tarung, detect suspicious activity, and personalise your experience.
We do not collect sensitive data unnecessarily
We do not ask for your financial account passwords, credit card PINs, or other highly sensitive credentials. We use secure payment gateways to process deposits and withdrawals without storing your full payment details.
How We Use Your Data on tarung
We use your data for the following purposes: account management (verifying your identity, processing deposits and withdrawals, managing your balance), fraud prevention (detecting suspicious activity, preventing money laundering, identifying duplicate accounts), legal compliance (reporting to regulators, responding to law enforcement requests), and service improvement (analysing user behaviour, testing new features, optimising tarung performance).
We also use your data to communicate with you about your account (password resets, withdrawal confirmations, promotional offers during Idul Fitri or Idul Adha). You can opt out of promotional emails at any time by clicking the unsubscribe link in the email or adjusting your notification settings in your tarung account.
We do not use your data for automated decision-making or profiling that could significantly affect you, except where necessary to prevent fraud or comply with law.
Third-Party Processors and Data Sharing
We share your data with third-party service providers who help us operate tarung. These include payment processors (who handle online payment, e-wallet, mobile banking, local payment, and bank transfers), identity verification providers (who confirm your KYC documents), and hosting providers (who store our servers). We require all third parties to sign data protection agreements and use your data only for the purposes we specify.
Our servers may sit outside your jurisdiction. If you are in Indonesia, your data may be processed in Asia-Pacific data centres. We ensure that data transfers comply with applicable law and that your data receives the same level of protection regardless of where it is stored.
We may disclose your data if required by law—for example, if a court orders us to provide information to law enforcement or if we are required to report suspicious activity to financial regulators. We will notify you of such requests unless legally prohibited from doing so.
We do not sell your data to advertisers, data brokers, or other third parties for marketing purposes. We do not share your betting history, game preferences, or payment information with unrelated businesses.
Cookies and Tracking Technologies
We use cookies and similar technologies (web beacons, pixels, local storage) to remember your login status, store your preferences, and analyse how you use tarung. Essential cookies are necessary for the platform to function (e.g., session cookies that keep you logged in). Analytics cookies help us understand user behaviour and improve tarung. Marketing cookies (if you consent) allow us to show you relevant content.
You can control cookies through your browser settings. Disabling cookies may affect your ability to use tarung fully. We do not use cookies to track you across other websites.
Data Retention and Deletion
We retain your account information for as long as your tarung account is active. If you close your account, we retain your data for seven years to comply with anti-money-laundering regulations and to resolve any disputes. After seven years, we delete or anonymise your data unless we are required by law to retain it longer.
You can request deletion of your account and associated data at any time by contacting our support team. We will close your account and begin the deletion process, subject to legal retention requirements.
Your rights regarding your data
- You have the right to access your personal data and request a copy of it
- You can request correction of inaccurate information
- You can request deletion of your data (subject to legal retention requirements)
- You can opt out of promotional communications at any time
- You can request a report of how your data is used on tarung
Security Measures We Employ
We protect your data using industry-standard encryption (TLS 1.2 or higher) for all data in transit. Your passwords are hashed and salted; we do not store plaintext passwords. Payment data is tokenized—we store tokens, not your actual card or account numbers. Our servers are protected by firewalls, intrusion detection systems, and regular security audits.
We require two-factor authentication for all withdrawal requests on tarung. This adds an extra layer of security to prevent unauthorised access to your account and funds.
Despite our security measures, no system is completely secure. If you believe your tarung account has been compromised, contact our support team immediately.
Children and Minors
tarung is not intended for users under eighteen years old. We do not knowingly collect data from minors. If we discover that a minor has created an account on tarung, we will close the account and delete their data immediately.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or applicable law. We will notify you of material changes by email or by posting a notice on tarung. Your continued use of the platform after such changes constitutes your acceptance of the updated policy.
Contact Us About Your Privacy
If you have questions about this privacy policy or how we handle your data on tarung, contact our support team via live chat or email. We will respond to your inquiry within two business days. If you are in a jurisdiction with a data protection authority, you also have the right to lodge a complaint with that authority.